Public vs In-House: Choose Deliberately
Public optimises speed; in-house optimises context and cohort control.
Why this matters if you work with CXCons
Public optimises speed; in-house optimises context and cohort control. Treat it as an operating habit, not a one-off memo.
Practical points
- Small numbers → public
- Confidential context → in-house
What to do next
Translate the points above into one owner, one checklist, and one review date — then shortlist learning support if capability is the gap.
Continue with CXCons
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