One Folder Rule for HRDC Supporting Documents
Claims fail in email threads. One controlled folder per programme run is operational hygiene.
If everyone has a copy, no one has the file
Shared inboxes and personal drives create competing versions of attendance and invoices. When a claim query arrives, the organisation spends days reconstructing what should have been one path.
Folder minimum
- Outline / programme structure actually delivered
- Attendance (complete, dated, identifiable)
- Invoice and payment proof trail
- Trainer type note if relevant
- Exception notes (withdrawals, short hours, replacements)
Naming
Use programme + date + company in the folder name so finance can find it months later. Close the folder within seven days of the last session day — while memory is still accurate.
Ask providers to support clean packaging
CXCons programme administration is built around practical employer workflows.
Based on common HRD Corp claim practice patterns. Final amounts and eligibility remain subject to current scheme rules and HRD Corp approval discretion.