Negotiation Mastery: Communicating During Disputes

Section 8A of the IR Act explicitly allows employers to convey information to their workmen regarding collective bargaining. However, the tone and clarity of that information can either build trust or trigger an unnecessary industrial dispute.

Mastering the art of communication is a critical skill for any corporate leader. CXCONS specializes in professional development training that covers negotiation, emotional intelligence, and conflict resolution. By equipping your non-HR managers with these skills, you ensure that your organization communicates effectively before a dispute ever reaches the Industrial Court. Learn more about our communication training series at our main portal.