Disputes are an inevitable part of business. The Industrial Relations
Act 1967 encourages negotiation, but poor communication often turns
minor differences into major trade disputes.
Section 8A of the IR Act explicitly allows employers to convey information
to their workmen regarding collective bargaining. However, the tone
and clarity of that information can either build trust or trigger
an unnecessary industrial dispute.
Mastering the art of communication is a critical skill for any corporate
leader. CXCONS specializes in professional development training
that covers negotiation, emotional intelligence, and conflict resolution.
By equipping your non-HR managers with these skills, you ensure
that your organization communicates effectively before a dispute ever
reaches the Industrial Court. Learn more about our communication
training series at our main portal.